privacy policy

Our website respects your privacy and strives to protect your personal data. To learn more, please read the Privacy Policy below.

       This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures used to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the Site directly or through another website, you consent to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information relating to you will be used in the manner set out in this Privacy Policy. We will collect information as necessary or if it is directly relevant to our dealings with you.

We will retain your data as required by law or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a special electronic account on the site that you access using your username and password.

Data we collect

Cookies

Safety

Customer rights

Change of privacy policy

Data we collect

We may need to collect your information if you want to place an order for an item from our site.

We collect, store and process data necessary to follow up on your purchase from our site, to secure any potential claims that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile phone number, fax number, payment details, payment card details or bank account details.

We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us, to verify the financial transactions that you make on the Internet, audits of downloading data from the site, identifying site visitors, developing site page designs and/or contents and assigning them to users. We conduct numerous researches related to demographics, and send useful or required information to the user, for example information about products and services, in the event that you do not object to contacting you about that. Communication takes place via e-mail to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.

We may give your name and address to a third party for the purpose of delivering your order to you (for example, a delivery person or supplier).

Our international network agent manages financial transactions over the Internet. What you must do is provide accurate and not misleading information to the Agent or the Site, and you must keep it up to date and inform us of changes.

We may be able to store details of your current order on our website but we cannot retrieve them directly for security reasons. By logging in to your account on the site, you can view the information and details of your purchases that you have requested or that you will soon make. You can also manage your address details, bank details and any newsletter you have subscribed to. You should also undertake to deal with strict confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is due to our fault.

Other uses of your personal information

We may use your personal information in opinion polls and marketing research, at your request, for statistical purposes while ensuring complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep survey answers in a place completely separate from your private email.

We may send information about us, or about the site or our other sites, or about our products, sales, sales offers, newsletters, and other things related to the companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Friday, Saturday and national holidays throughout the Arab Republic of Egypt) from receiving your notification. We will contact you to inquire about the information while it is not clear.

We may use some data, while fully preserving privacy and confidentiality on the site, for other purposes, including checking the whereabouts of users and following up on their visit to the site or links contained in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identification. the actual content, to a third party such as publishers. However, this data will not personally identify you (as it is non-identifying).

competitions

In connection with any competition, we use the data to notify the winners and to advertise our offers. You can find more details of the conditions for participation in each competition.

Third parties and links to websites

We may transfer your information to other companies in our group or to our agents and contractors to assist us in related transactions in accordance with the terms of this Privacy Policy. We may, for example, use a third party to help us deliver products to you